Overview

When you use our services, we collect and process your personal data.
 This Privacy Policy (“Policy”) explains how, when, and why we collect your data, as well as how it is used, stored, and protected.

In this Policy, you will find information regarding the following:

• Who controls your personal data and how to contact us
  
  
• What information we collect and how we obtain it
  
  
• How we use your personal data
  
  
• How and where we store your personal data
  
  
• To whom we may disclose your personal data
  
  
• Your rights regarding the data we collect
  
  

Who Controls Your Personal Data and How to Contact Us

The controller of your personal data is Black Digital Marketing and Advertising EST, registered in the United Arab Emirates, with its registered office at 220, Second Floor, City Bay Business Centre, Hor Al Anz East, UAE (referred to in this Policy as “Etirda,” “we,” “us,” or “our”).

You may contact us by mail at the address above or via email at [email protected].

What Information We Collect and How We Obtain It

Personal Data

“Personal Data” refers to any information that can identify you personally, either directly or indirectly. Etirda may collect the following categories of Personal Data: your name, email address, mailing address, phone number, age, gender, date of birth, driver’s license or state-issued ID number, photographs or profile images, credit or debit card number, security codes, access credentials (such as passwords or PINs), screen name or username, and any other information you voluntarily provide that is reasonably necessary to perform our services.

Your payment and identifying information may be collected directly by Etirda or through our trusted third-party vendors, including payment processors. Your data may be collected, processed, stored, or shared by us and by these third parties, including but not limited to cloud hosting providers, trading platforms, social media and advertising networks, website service and analytics providers, and other partners that help us conduct our business.

Non-Personal Data

“Non-Personal Data” refers to information that cannot, on its own, identify a specific individual. This includes data such as device identifiers, GPS data, IP addresses, and browser or operating system details.
 If Non-Personal Data is combined with Personal Data in a way that identifies you, Etirda will treat the combined information as Personal Data under this Policy.

How We Collect Data

We collect information directly from you when you:

• Register or create an account on our website
  
  
• Complete forms, feedback, or contact submissions
  
  
• Make purchases or complete order forms
  
  
• Communicate with us for any reason

If you choose to link your social networking accounts to your account on the website, third parties may give us information about you.

How We Use Your Personal Data

Etirda processes Personal Data solely for legitimate business purposes and in accordance with applicable data protection laws.

1. Registration and User Account

To use our services, you must create a user account. We process your Personal Data to identify you and manage your account.
 Personal Data processed: Identification and contact details, and account preferences.
 Legal basis: Necessary for the performance of a contract. These details are required to create and maintain your account.

2. Provision of Services and Contractual Obligations

We use your Personal Data to provide access to our tools, analytics, support, and simulated trading services.
 Personal Data processed: Identification, contact, payment information (for paid services), service usage data, simulated trades, and social media data (if linked).
 Legal basis: Necessary for contract performance or Etirda’s legitimate interests. Certain data may be retained after service termination to protect Etirda’s legal rights.

3. Marketing Communications

Etirda may send marketing communications regarding our services, products, or events to current and past customers. We may also send promotional content with your consent. Each email includes an unsubscribe link.
 Personal Data processed: Identification and contact information.
 Legal basis: Legitimate interest in maintaining customer relationships or consent where applicable.

4. Customer Support and Communication

We process your Personal Data when you contact customer support or interact with us via email, chat, or social media.
 Personal Data processed: Identification, contact data, communication history, and any data shared during support interactions.
 Legal basis: Legitimate interest in providing customer support and maintaining satisfaction.

5. Service Improvement

We use data to enhance service functionality, performance, and security.
 Personal Data processed: Identification and contact data, device and website usage data, service usage records, and simulated trades.
 Legal basis: Etirda’s legitimate interest in improving and securing our services.

6. Analytics

Etirda analyzes user behavior to improve our website and understand customer needs.
 Personal Data processed: Identification and contact data, payment and device data, website and service usage information, and simulated trading records.
 Legal basis: Legitimate interest in understanding and optimizing customer experience.

How and Where We Store Your Personal Data

We store your Personal Data in encrypted databases on secure servers and devices. Etirda implements strict organizational and technical measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.

To Whom We Disclose Your Personal Data

We may share limited Personal Data with affiliates, successors in interest, regulatory authorities (where required), or trusted third-party service providers who process data on our behalf under strict confidentiality obligations.

Etirda does not sell Personal Data under any circumstances.

Your Rights Regarding Personal Data

Certain state consumer privacy laws may grant you additional rights over your Personal Data. Depending on your jurisdiction, you may have the right to:

• Confirm whether Etirda processes your data
  
  
• Access or request deletion of your data
  
  
• Correct inaccuracies
  
  
• Opt out of targeted advertising or data sales
  
  
• Restrict processing of sensitive information
  
  

To exercise these rights, contact us at [email protected].
 Etirda may require reasonable verification of your identity before processing any request and will respond within three (3) days of receipt.

Automated Data Collection Methods

We may use technologies such as cookies, log files, and similar tools to collect technical information (e.g., IP addresses, device identifiers, browsing data) to enhance functionality, personalize content, and maintain system security.

Data Retention

Etirda retains your Personal Data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once no longer required, data will be securely deleted or anonymized.

Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that a child’s data has been collected, we will delete it promptly.

Do Not Track

Etirda does not track users across third-party websites and does not respond to “Do Not Track” (DNT) signals.

Third-Party Services and Websites

Our website may contain links to third-party sites. Etirda is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies.

Changes to This Privacy Policy

Etirda may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after such changes constitutes your acceptance of the revised Policy.

Contact Information

If you have questions, comments, or data-related requests regarding this Privacy Policy, please contact us at:
 Email: [email protected]
 Address: 220, Second Floor, City Bay Business Centre, Hor Al Anz East, UAE