I forgot my username or password. What should I do?

If you can’t remember your login details, just click “Forgot Password” on the sign-in page. We’ll email you instructions to reset your credentials securely.

What documents can I use for Proof of Residence?

Accepted documents:

  • Utility bill (issued within the last 3 months)
  • Bank statement (issued within the last 6 months)
  • Government-issued letter

Your document must:

  • Show your full name and current address
  • Be clear and readable
  • Be submitted as a PDF (no screenshots)

What documents can I use for Proof of Identity?

Any of these:

  • Passport
  • National ID card
  • Driver’s licence

Your document must:

  • Show full name, date of birth, and photo
  • Be valid and unexpired
  • Be a clear color image (not a scan or PDF)

How can I avoid breaches?

  • Review trading rules for each program carefully.
  • Monitor your equity and drawdown levels and adjust your trading strategies before they reach breach points.
  • Trade consistently and responsibly without giving in to the emotions of Fear & Greed to ruin your trading plans.
Category: Account Breached